Compliance
How do we ensure that we’ve got your back when it comes to various compliances?
Data security, Privacy laws and IT controls:
In an attempt to comply with the most stringent of data privacy and client confidentiality laws, we invest heavily in our IT infrastructure and controls, employing reputed vendors and services. For instance, we use ‘Amazon Web Services’ to purchase server space domiciled in USA. Our IT advisors are ‘Bluecast Technologies’ who are also IT consultants to corporate giants such as Etisalat. To understand the robust IT checks and controls we enforce to prevent data leakage, theft and movement of data outside USA, refer to the “IT Infrastructure” below.
Staff profiling, Independence and employment agreement
Our staff (including partners) have their background profiles screened by a reputable, global background screening company (our current partner being ‘First Advantage’). Profile results may be shared upon request. The staff is also made to sign a Non-Disclosure Agreement and provided training on Data security, Privacy and Independence laws. They would also sign an Independence confirmation on an annual basis to ensure Independence with relation to all restricted entities, the list of which is updated on a real time basis and put up on our Intranet. We have a zero-tolerance policy for breaches of any kind and this is made known and reiterated from time to time to the staff.
Staff competence and training
All employed staff are made to go through rigorous training, both, web based and simulated on-the-job training, before being put into live client service. For information on staff and partner competence please refer to the “Who” section.
